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Jotspeed is a journal that lives on your device. You do not need an account to write. This page is the short version of how storage works, how to keep a copy, and how to reach us.

Where your entries are stored

When you use Jotspeed on a device only, there is no journal file sitting in Files, Finder, iCloud Drive, Google Drive, or Documents.

Your entries are saved inside Jotspeed on that device — in the private storage this browser (or the Home Screen app) keeps for app.jotspeed.com. Think of it as the app’s own notebook, not a document you can browse in a folder.

That means:

You only get a real file when you export one.

In one line: device-only Jotspeed stores entries in the app on that device, not as a file on disk. Export if you want a file you can move, back up, or open later.

Keep a file you can hold

In the app, open the menu and choose Export text file.

“This view” exports every entry that matches your current search or @tag, not only the rows on screen. Save the download wherever you like.

Sync across devices

Encrypted sync is the paid plan: $5/month or $50/year. It is coming soon. Until then, export is the way to keep a backup or move entries to another device.

Writing, search, @tags, and export stay free.

Add it to your Home Screen

iPhone & iPad: open app.jotspeed.com in Safari → Share → Add to Home Screen.

Android: open the app in Chrome → menu (⋮) → Install app or Add to Home Screen.

It opens full-screen and works offline. It still uses that device’s app storage — installing does not create a separate file.

Get help

Email support@jotspeed.com. We read it.

You can also write from app.jotspeed.com or see pricing.