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Jotspeed is a journal that lives on your device. You do not need an account to write. This page is the short version of how storage works, how to keep a copy, and how to reach us.
Where your entries are stored
When you use Jotspeed on a device only, there is no journal file sitting in Files, Finder, iCloud Drive, Google Drive, or Documents.
Your entries are saved inside Jotspeed on that device — in the private storage this browser (or the Home Screen app) keeps for app.jotspeed.com. Think of it as the app’s own notebook, not a document you can browse in a folder.
That means:
- Entries stay on this phone or computer.
- The Home Screen / installed app uses the same storage as the browser you added it from (Safari on iPhone, Chrome on Android).
- Safari and Chrome on the same device are separate notebooks.
- A new phone, a different browser, or Clear website data / Clear history starts a blank journal. The old entries are not in a file we can recover.
You only get a real file when you export one.
In one line: device-only Jotspeed stores entries in the app on that device, not as a file on disk. Export if you want a file you can move, back up, or open later.
Keep a file you can hold
In the app, open the menu and choose Export text file.
- TXT — a timestamped copy you can import back into Jotspeed later.
- PDF — for printing or reading outside the app.
“This view” exports every entry that matches your current search or @tag, not only the rows on screen. Save the download wherever you like.
Sync across devices
Encrypted sync is the paid plan: $5/month or $50/year. It is coming soon. Until then, export is the way to keep a backup or move entries to another device.
Writing, search, @tags, and export stay free.
Add it to your Home Screen
iPhone & iPad: open app.jotspeed.com in Safari → Share → Add to Home Screen.
Android: open the app in Chrome → menu (⋮) → Install app or Add to Home Screen.
It opens full-screen and works offline. It still uses that device’s app storage — installing does not create a separate file.
Get help
Email support@jotspeed.com. We read it.
You can also write from app.jotspeed.com or see pricing.